Bon-Jour!

FAQs

What is a Bon?

Bon Bon Bons are “good goodies,” which essentially means that they can be made up of whatever sweet little concoctions we can dream up! This gives us the opportunity to come up with Bons using lots of local ingredients, some very far-away ingredients and a little artistic interpretation to create flavors that range from classic to bizarre, familiar to exotic, all-candy to all-chocolate. They're fun, can you tell? They're delicious, too! 

What's the deal? 

The way we see it, most chocolatiers are too busy fighting over how old their great grandma's caramel recipe is to even consider innovations in food science, or how wasteful their fancy jewelry box packaging is. We put a little though into it. We put a little thought into it every day! Why? Because there are so many good people in the world! And we believe that good people deserve good chocolate. What is good chocolate? It's what we, and hundreds of artisan chocolate makers and confectioners around the world strive every day to make. It's chocolate that is Tres Bon! Triple Bon! Good Good Good! Bon Bon Bon! So, for that reason we make Bon Bon Bons. They're Bon for our small army of employees who live and work in and around Hamtramck and the City of Detroit. We get to be creative and work in an environment that promotes individuality, provides benefits and serves as a community to a very diverse group of people. Bon for the vendors who we work with around the world as they support their own family businesses and Bon for our community of customers, who are so very Bon to begin with! It's pretty cyclical - together we area circle of chocolate loving people who are all doing the best we can to love on each other in the ways that we know best! 

What's the deal with your packaging? 

"Life is like a box of chocolates, you never know what you're going to get" to us, is a problem that seems so easy to fix! Bon Bon Bons, or "Bons" as they're called on the street here in Detroit, are labelled, so you always know what you are going to get! The boxes are built to order which means you never need to guess how many are in a pound and we will never force you to fill a 12-piece box when all you wanted was eight! The packaging itself is 100% curbside recyclable and sources from less than a mile away from our little manufactory! 

How do I open the Box? 

Carefully! Kidding... First, lay the Box Box Box on a flat surface, Bon Bon Bon side up! Then, slit through the orange "Warning" tape on the far left and far right of you! Your almost there. Now, remove the rubber band carefully....and....Voila! You should see a line of Bons down the center of the box, each labelled and ready to eat! When you are opening the little orange box, think of a finger trap! What you want to do is leave the sticker on and pull out the "flaps" on each side. When each flap is folded down, stick your finger through to push the Bon out one of the sides! 

Who are "The Babes Babes Babes" ? 

The Babes Babes Babes are a group of hyper-diverse (mostly) women (sorry, Jay) who are united by their dedication to creativity, chocolate and community! Some of us are shy, some are outgoing, we're all a bit sassy and all a bit snuggly. Other than that we could not be more different, and we aim to keep it that way! It keeps us creative, and constantly facing new experiences. Together we can do anything. 

How do you invent new flavors? 

We don't totally know! But we like to do it... every day, really! If anyone is looking to do some academic research on innovation in a small company, we'd be curious to hear you tell us how this magical process is actually working! Teach us! We love learning! bonbonbon@bonbonbon.com

How can I purchase bons?

Bon Bon Bons are available at our retail locations in Detroit and Hamtramck during opening hours. We also pop up! We've been all-over the country and half way across the world. Stay tuned to our instagram to see where we head next! For event orders and other large orders, please email us at BonBonBon@BonBonBon.com or call the shop closest to you - if we're with an in-store customer or the shop is not open, don't fret! We will get back to you as soon as possible! 

How does Bon Bon Bon manage allergies?

We produce all of our Bons in a little tiny manufactory that handles nuts, wheat, soy, dairy, eggs, honey, shellfish, and meat. Please note that we are able to avoid these items when we’re made aware of certain allergies. We cannot however, guarantee that any of our Bons are completely free from any of the items listed above. We don't want to hurt you! Ever! So, if you have a severe or life threatening allergy, please refrain from eating Bons. 

Can I include a note with my order if it’s a gift?

Of course! While in store, ask us for a note stamp on your box. We also have gift cards made by local artists available for purchase. Let us know how we can make it special! We live for this stuff...

How long do bons last?

Each bon is packaged in its very own box that’s stamped on the bottom with a suggested expiration date. Bons last anywhere from 5 days to three weeks, depending on the flavor. We can help you build a box that best suits your needs. The way that you store your Bons will contribute to the actual expiration date of the Bons themselves! For example, if you leave the box open on the counter, the Bons don't usually make it to their expiration date... (<-- get it? Because you eat them all...) 

Can I place a larger order for an event?

You certainly can! We love events and making custom bons that fit your vision! See our Events & Large Orders page for more detailed information. Please email bonbonbon@bonbonbon.com to inquire. 

Do you ship bons?

We do not ship but we are happy to package bons for your shipping or gift needs! Email us at bonbonbon@bonbonbon.com to place an order for pickup at one of our retail stores!

When did Bon Bon Bon open? 

Bon Bon Bon was opened by chocolatier Alexandra Clark and friends in July 2014 in our home-sweet-Hamtramck, a two square mile enclave of the City of Detroit! Our downtown Detroit store opened in April 2015 when we ran out of room in Hamtramck (but still had a 2 year lease on our original space). 

What if I have a question that is not listed here? 

Reach out! We are happy to help. Email us at bonbonbon@bonbonbon.com or call your closest location and we will assist you as soon as possible!